Do you have a commercial question, for example about a quote, leasing or paying by invoice? Your account manager can help you further.
How to get in touch
Request contact via our business page on the website. Leave your details and briefly explain what you are working on. One of our account managers will then contact you.
Are you already a customer? Then you have a dedicated point of contact. You can reach your account manager directly via the telephone number or email address they gave you.
What can an account manager help with?
- Quotes: a tailored proposal for multiple devices.
- Advice: which devices are suitable for your employees’ work.
- Paying by invoice: the application and credit check.
- Leasing: a proposal for Refurbished as a Service.
- Buying your old devices: especially for larger batches.
- Planning: coordinating a replacement round so that your employees are not left without a device.
What should you contact the service desk about?
For anything relating to an ongoing order: delivery, a return, a repair or a question about your invoice. The service desk is available on working days from 08:00 to 17:00 via WhatsApp, chat, telephone and email.
In short: commercial questions go to your account manager, and service questions go to the service desk. Have you reached the wrong person? No problem, we will refer you to the right person.
What is useful to have ready?
The more specific your question, the sooner you will receive a suitable answer:
- which devices are involved and how many
- when you need them
- whether you want to buy, pay by invoice or lease
- whether you also want to hand in old devices
Not sure yet? That’s fine too. Tell us what you are struggling with, and your account manager will think along with you.
When will you hear from us?
We will contact you as soon as possible, usually within one working day.